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Repository Operational
90 days ago
100.0 % uptime
Today
IMR ? Operational
90 days ago
100.0 % uptime
Today
DRI Upload ? Operational
90 days ago
100.0 % uptime
Today
DRI Download ? Operational
DRI Search ? Operational
DRI Notify ? Operational
Outbound DRI ? Operational
Claims Operational
90 days ago
100.0 % uptime
Today
CLASS (CASA) ? Operational
90 days ago
100.0 % uptime
Today
DMS ? Operational
90 days ago
100.0 % uptime
Today
CAS (ECF2) ? Operational
90 days ago
100.0 % uptime
Today
DFV (ECF2) ? Operational
90 days ago
100.0 % uptime
Today
CWS (ECF2) ? Operational
90 days ago
100.0 % uptime
Today
CAA (ECF2) ? Operational
CWT ? Operational
90 days ago
100.0 % uptime
Today
Writeback - Claim Notify ? Operational
Writeback - Claim Retrieve ? Operational
Writeback - Claim Respond ? Operational
LISS ? Operational
Policy & Premiums Operational
90 days ago
100.0 % uptime
Today
Account Enquiry ? Operational
90 days ago
100.0 % uptime
Today
Insurance Portal ? Operational
90 days ago
100.0 % uptime
Today
Premium Tracker Operational
90 days ago
100.0 % uptime
Today
KnowledgeBase Operational
MWL ? Operational
PoSH (CASA) ? Operational
PbS Online ? Operational
eAccounts/PbS ? Operational
Itemised Billing Operational
Outward Reinsurance Operational
90 days ago
100.0 % uptime
Today
LORS (CASA) ? Operational
90 days ago
100.0 % uptime
Today
Messaging Gateways Operational
90 days ago
100.0 % uptime
Today
XAG ? Operational
90 days ago
100.0 % uptime
Today
XDH / XFG ? Operational
90 days ago
100.0 % uptime
Today
Batch Messaging Operational
90 days ago
100.0 % uptime
Today
LIMCLM ? Operational
90 days ago
100.0 % uptime
Today
LORS EDI ? Operational
90 days ago
100.0 % uptime
Today
BSM ? Operational
IPC BSM ? Operational
USM ? Operational
90 days ago
100.0 % uptime
Today
MCM ? Operational
90 days ago
100.0 % uptime
Today
SCM ? Operational
90 days ago
100.0 % uptime
Today
DSIGN ? Operational
90 days ago
100.0 % uptime
Today
ESA ? Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) ? Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL ? Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) ? Operational
Qlikview (Reports) Operational
CRS (Online) ? Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) ? Operational
ECF Reporting ? Operational
Other DS Reports ? Operational
Xchanging Internal Systems Operational
XCS CLASS Operational
APIX ? Operational
LIDS ? Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP ? Operational
LLOYD’S SYSTEMS RE-SET Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

London Market - Azure Stack Service Failback - Impact to XAG, XDH and DFV services Jul 12, 2025 02:00-16:00 BST

Following the planned maintenance of the Azure Stack in the Primary Data Centre, DXC will be failing over the XAG, XDH (back-end only) messaging services and DFV applications back to the Primary Data Centre on Saturday 12 July 2025.

Impact to customers
The XAG, XDH and DFV services will be unavailable between 02:00 – 16:00 on Saturday 12 July 2025.

Reminder
Please ensure that the XAG Primary & DR IP Addresses are present in any Whitelisting you have enabled in your network security.

Primary DC - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers. Primary DC - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Secondary DC (DR) (Current Production) - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers. Secondary DC (DR) (Current Production) - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Should you have any questions regarding this communication, please email the DXC Service Centre service.centre@dxc.com or call 0870 380 0830.

Posted on Jul 02, 2025 - 14:38 BST

London Market - System Maintenance - IMR - Also impacting XAG, DRI, Writeback, CAS, DFV and DMS services Jul 19, 2025 01:00 - Jul 21, 2025 01:00 BST

DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 19th July 01:00 - Monday 21st July 01:00.

Posted on Jul 02, 2025 - 14:47 BST
Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.