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Repository Operational
90 days ago
99.41 % uptime
Today
IMR ? Operational
90 days ago
99.32 % uptime
Today
DRI Upload ? Operational
90 days ago
99.5 % uptime
Today
DRI Download ? Operational
DRI Search ? Operational
DRI Notify ? Operational
Outbound DRI ? Operational
Claims Operational
90 days ago
99.64 % uptime
Today
CLASS (CASA) ? Operational
90 days ago
99.5 % uptime
Today
DMS ? Operational
90 days ago
99.42 % uptime
Today
CAS (ECF2) ? Operational
90 days ago
99.5 % uptime
Today
DFV (ECF2) ? Operational
90 days ago
99.5 % uptime
Today
CWS (ECF2) ? Operational
90 days ago
100.0 % uptime
Today
CAA (ECF2) ? Operational
CWT ? Operational
90 days ago
99.57 % uptime
Today
Writeback - Claim Notify ? Operational
Writeback - Claim Retrieve ? Operational
Writeback - Claim Respond ? Operational
LISS ? Operational
Claims Portal Operational
SCAS ? Operational
90 days ago
100.0 % uptime
Today
Policy & Premiums Operational
90 days ago
100.0 % uptime
Today
Account Enquiry ? Operational
90 days ago
100.0 % uptime
Today
Insurance Portal ? Operational
90 days ago
100.0 % uptime
Today
Premium Tracker Operational
90 days ago
100.0 % uptime
Today
KnowledgeBase Operational
MWL ? Operational
PoSH (CASA) ? Operational
PbS Online ? Operational
eAccounts/PbS ? Operational
Itemised Billing Operational
Outward Reinsurance Operational
90 days ago
99.57 % uptime
Today
LORS (CASA) ? Operational
90 days ago
99.57 % uptime
Today
Messaging Gateways Operational
90 days ago
99.57 % uptime
Today
XAG ? Operational
90 days ago
99.57 % uptime
Today
XDH / XFG ? Operational
90 days ago
99.57 % uptime
Today
Batch Messaging Operational
90 days ago
99.89 % uptime
Today
LIMCLM ? Operational
90 days ago
99.57 % uptime
Today
LORS EDI ? Operational
90 days ago
99.57 % uptime
Today
BSM ? Operational
IPC BSM ? Operational
USM ? Operational
90 days ago
100.0 % uptime
Today
MCM ? Operational
90 days ago
100.0 % uptime
Today
SCM ? Operational
90 days ago
100.0 % uptime
Today
DSIGN ? Operational
90 days ago
100.0 % uptime
Today
ESA ? Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) ? Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL ? Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) ? Operational
Qlikview (Reports) Operational
CRS (Online) ? Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) ? Operational
ECF Reporting ? Operational
Other DS Reports ? Operational
Xchanging Internal Systems Operational
XCS CLASS Operational
APIX ? Operational
LIDS ? Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP ? Operational
LLOYD’S SYSTEMS RE-SET Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 11th May 02:00 - Sunday 12th May 23:30.

Posted on Mar 01, 2024 - 14:10 GMT
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024
Completed - The scheduled maintenance has been completed.
Apr 21, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 20:00 BST
Scheduled - The DXC Disaster Recovery Test is scheduled for Saturday 20 and Sunday 21 April 2024.

During the test, all production systems will be unavailable for processing live work. Any
processing performed during the test window will not be present when production services
resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS,
XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), CDW
(Claims Data Warehouse), APIX, PbS Query Portal, Qlikview (Reporting), XOMP (MTBCs),
Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service bus), Messaging Gateways,
and the UAT and training environments.

The Saturday production batch, message distribution services, and data delivery will be
moved forward to Friday 19 April 2024. It is expected that all messages will be dispatched, or
available for collection, by 4am BST on Saturday 20 April 2024. Processing services will
resume by 7am BST on Monday 22 April 2024.

This test affects existing processes and systems and has no impact on the activity being
undertaken by Velonetic to ensure a safe cutover to the new digital processing services from
July 2024.

Please email Paul Bocking (pbocking@dxc.com) if you have any questions about this planned test.

Mar 20, 16:50 GMT
Apr 20, 2024

No incidents reported.

Apr 19, 2024
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.