Service Updates
London Market - Disaster Recovery Test - 09-10 May 2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 08, 2026 - 20:00 BST
Scheduled - As advised in the recent Market Communication Reference: 2026/017:

This Market Communication is to advise that a DXC Disaster Recovery Test is scheduled for Saturday 09 - Sunday 10 May 2026.

During the test, all production systems will be unavailable for processing live work. Any processing performed during the test window will not be present when production services resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS, XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), APIX, PBS Query Portal, XOMP (MTBCs), Reporting Services, Messaging Gateways, and the UAT and training environments.

The Saturday 09 May 2026 production batch, message distribution services, and data delivery will be moved forward to Friday 08 May 2026. It is expected that all messages will be dispatched, or be available for collection, up until 4am BST on Saturday 9 May 2026. Processing services will resume by 7am BST on Monday 11 May 2026.

Please email Velonetic.OpRes@dxc.com if you have any questions about this communication.

Paul Bocking
Business Resilience Team,
Velonetic
May 8, 2026 20:00 - May 10, 2026 23:00 BST

About This Site

Velonetic StatusPage

Please start with "Subscribe To Updates", and select which applications or services you wish to receive notifications for (this works best with Chrome, Edge and other modern browsers) - you can choose as many or as few as you want, and you can amend your choices at any time.

Uptime over the past 90 days. View historical uptime.
Repository Under Maintenance
90 days ago
99.98 % uptime
Today
IMR Under Maintenance
90 days ago
99.96 % uptime
Today
DRI Upload Under Maintenance
90 days ago
99.99 % uptime
Today
DRI Download Under Maintenance
DRI Search Under Maintenance
DRI Notify Under Maintenance
Outbound DRI Under Maintenance
Claims Under Maintenance
90 days ago
99.99 % uptime
Today
CLASS (CASA) Under Maintenance
90 days ago
100.0 % uptime
Today
DMS Under Maintenance
90 days ago
99.99 % uptime
Today
CAS (ECF2) Under Maintenance
90 days ago
99.98 % uptime
Today
DFV (ECF2) Under Maintenance
90 days ago
99.98 % uptime
Today
CWS (ECF2) Under Maintenance
90 days ago
100.0 % uptime
Today
CAA (ECF2) Under Maintenance
CWT Under Maintenance
90 days ago
100.0 % uptime
Today
Writeback - Claim Notify Under Maintenance
Writeback - Claim Retrieve Under Maintenance
Writeback - Claim Respond Under Maintenance
LISS Operational
Policy & Premiums Under Maintenance
90 days ago
100.0 % uptime
Today
Account Enquiry Under Maintenance
90 days ago
100.0 % uptime
Today
Insurance Portal Under Maintenance
90 days ago
100.0 % uptime
Today
Premium Tracker Under Maintenance
90 days ago
100.0 % uptime
Today
KnowledgeBase Under Maintenance
MWL Under Maintenance
PoSH (CASA) Under Maintenance
PbS Online Under Maintenance
eAccounts/PbS Under Maintenance
Itemised Billing Under Maintenance
Outward Reinsurance Under Maintenance
90 days ago
100.0 % uptime
Today
LORS (CASA) Under Maintenance
90 days ago
100.0 % uptime
Today
Messaging Gateways Under Maintenance
90 days ago
100.0 % uptime
Today
XAG Under Maintenance
90 days ago
100.0 % uptime
Today
XDH / XFG Under Maintenance
90 days ago
100.0 % uptime
Today
Batch Messaging Under Maintenance
90 days ago
100.0 % uptime
Today
LIMCLM Under Maintenance
90 days ago
100.0 % uptime
Today
LORS EDI Under Maintenance
90 days ago
100.0 % uptime
Today
BSM Operational
IPC BSM Operational
USM Operational
90 days ago
100.0 % uptime
Today
MCM Operational
90 days ago
100.0 % uptime
Today
SCM Operational
90 days ago
100.0 % uptime
Today
DSIGN Operational
90 days ago
100.0 % uptime
Today
ESA Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL Operational
Scheme Canada Operational
Data Services Under Maintenance
Qlikview (Online) Under Maintenance
Qlikview (Reports) Under Maintenance
CRS (Online) Under Maintenance
CRS (Reports) Under Maintenance
Infoview (Xchanging Reports Portal) Under Maintenance
ECF Reporting Under Maintenance
Other DS Reports Under Maintenance
Velonetic Internal Systems Under Maintenance
XCS CLASS Under Maintenance
APIX Under Maintenance
LIDS Under Maintenance
XCS Workflow Under Maintenance
XIS Workflow Under Maintenance
PAS Workflow Under Maintenance
Robotics Under Maintenance
XOMP Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

London Market - System Maintenance - IMR - Also impacting XAG, DRI, Writeback, CAS, DFV and DMS services May 23, 2026 01:00 - May 24, 2026 23:00 BST

DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 23 May 01:00 - Sunday 24 May 23:00.
Posted on May 08, 2026 - 11:44 BST
May 9, 2026

No incidents reported today.

May 8, 2026

Unresolved incident: London Market - Disaster Recovery Test - 09-10 May 2026.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage