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Uptime over the past 90 days. View historical uptime.
Repository Operational
90 days ago
99.97 % uptime
Today
IMR ? Operational
90 days ago
99.95 % uptime
Today
DRI Upload ? Operational
90 days ago
100.0 % uptime
Today
DRI Download ? Operational
DRI Search ? Operational
DRI Notify ? Operational
Outbound DRI ? Operational
Claims Operational
90 days ago
100.0 % uptime
Today
CLASS (CASA) ? Operational
90 days ago
100.0 % uptime
Today
DMS ? Operational
90 days ago
100.0 % uptime
Today
CAS (ECF2) ? Operational
90 days ago
100.0 % uptime
Today
DFV (ECF2) ? Operational
90 days ago
100.0 % uptime
Today
CWS (ECF2) ? Operational
90 days ago
100.0 % uptime
Today
CAA (ECF2) ? Operational
CWT ? Operational
90 days ago
100.0 % uptime
Today
Writeback - Claim Notify ? Operational
Writeback - Claim Retrieve ? Operational
Writeback - Claim Respond ? Operational
LISS ? Operational
Policy & Premiums Operational
90 days ago
100.0 % uptime
Today
Account Enquiry ? Operational
90 days ago
100.0 % uptime
Today
Insurance Portal ? Operational
90 days ago
100.0 % uptime
Today
Premium Tracker Operational
90 days ago
100.0 % uptime
Today
KnowledgeBase Operational
MWL ? Operational
PoSH (CASA) ? Operational
PbS Online ? Operational
eAccounts/PbS ? Operational
Itemised Billing Operational
Outward Reinsurance Operational
90 days ago
100.0 % uptime
Today
LORS (CASA) ? Operational
90 days ago
100.0 % uptime
Today
Messaging Gateways Operational
90 days ago
100.0 % uptime
Today
XAG ? Operational
90 days ago
100.0 % uptime
Today
XDH / XFG ? Operational
90 days ago
100.0 % uptime
Today
Batch Messaging Operational
90 days ago
100.0 % uptime
Today
LIMCLM ? Operational
90 days ago
100.0 % uptime
Today
LORS EDI ? Operational
90 days ago
100.0 % uptime
Today
BSM ? Operational
IPC BSM ? Operational
USM ? Operational
90 days ago
100.0 % uptime
Today
MCM ? Operational
90 days ago
100.0 % uptime
Today
SCM ? Operational
90 days ago
100.0 % uptime
Today
DSIGN ? Operational
90 days ago
100.0 % uptime
Today
ESA ? Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) ? Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL ? Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) ? Operational
Qlikview (Reports) Operational
CRS (Online) ? Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) ? Operational
ECF Reporting ? Operational
Other DS Reports ? Operational
Xchanging Internal Systems Operational
XCS CLASS Operational
APIX ? Operational
LIDS ? Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP ? Operational
LLOYD’S SYSTEMS RE-SET Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

London Market - System Maintenance - IMR, XAG & ECF2 May 3, 2025 16:00 - May 4, 2025 04:00 BST

DXC would like to inform our customers that we will be performing important system maintenance over the weekend of 03/04 May, therefore, IMR, XAG and ECF2 will be unavailable from Saturday 03 May 16:00 - Sunday 04 May 04:00.
Posted on Apr 23, 2025 - 15:12 BST

London Market - Account Enquiry, LORS, and Itemised Billing Security update May 8, 2025 00:00-00:05 BST

Date 23 April 2025

Market Communication 2025/020

Account Enquiry, LORS, and Itemised Billing Security update
This Market Communication is to advise Velonetic customers of user access changes to
Account Enquiry, LORS, and Itemised Billing.
As part of a programme of work to improve application security Velonetic will be making a
change to the security for Account Enquiry, LORS, and Itemised Billing, so that any User ID
that is inactive for 90 days will be revoked. Furthermore, User IDs that remain inactive for
180 days will be deleted from the system.

User action required
To avoid User ID revocation or deletion, Velonetic recommends that users logon to the
application and change their password each month, starting with immediate effect. Note,
users that access LORS via Portal Single Sign On (SSO) will need to logon each month but
not change any passwords.

Action if User ID is revoked or deleted
If a user who has not used their ID for more than 90, and less than 181 days, attempts to logon
they will receive a message notifying them that their access has been revoked. If a user who
has not used their ID for more than 180 days attempts to logon they will receive a message
saying “LogonID xxxxxxxx not found”. In both instances, the users will need to contact the
Velonetic Service Centre by emailing service.centre@dxc.com, or calling 0870 380 0830, to
get their access reinstated.

Mike Llewellyn
Chief Information Officer, Velonetic
Posted on Apr 24, 2025 - 15:47 BST

London Market - Disaster Recovery Test: Saturday 17 – Sunday 18 May 2025 May 16, 2025 20:00 - May 18, 2025 21:00 BST

This Market Communication is to advise that a DXC Disaster Recovery Test is scheduled for Saturday 17 - Sunday 18 May 2025.

During the test, all production systems will be unavailable for processing live work. Any processing performed during the test window will not be present when production services resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS, XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), CDW (Claims Data Warehouse), APIX, PbS Query Portal, Qlikview (Reporting), XOMP (MTBCs), Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service bus), Messaging Gateways, and the UAT and training environments.

The Saturday 17 May 2025 production batch, message distribution services, and data delivery will be moved forward to Friday 16 May 2025. It is expected that all messages will be dispatched, or be available for collection, up until 4am BST on Saturday 17 May 2025. Processing services will resume by 7am BST on Monday 19 May 2025.

Please email Velonetic.OpRes@dxc.com if you have any questions about this communication.

Paul Bocking
Business Resilience Team,
Velonetic
Posted on Apr 17, 2025 - 13:12 BST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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