Service Updates

All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Repository Operational
90 days ago
99.94 % uptime
Today
IMR Operational
90 days ago
99.91 % uptime
Today
DRI Upload Operational
90 days ago
99.98 % uptime
Today
DRI Download Operational
DRI Search Operational
DRI Notify Operational
Outbound DRI Operational
Claims Operational
90 days ago
99.88 % uptime
Today
CLASS (CASA) Operational
90 days ago
99.84 % uptime
Today
DMS Operational
90 days ago
99.87 % uptime
Today
CAS (ECF2) Operational
90 days ago
99.88 % uptime
Today
DFV (ECF2) Operational
90 days ago
100.0 % uptime
Today
CWS (ECF2) Operational
90 days ago
99.99 % uptime
Today
CAA (ECF2) Operational
CWT Operational
90 days ago
99.72 % uptime
Today
Writeback - Claim Notify Operational
Writeback - Claim Retrieve Operational
Writeback - Claim Respond Operational
LISS Operational
Policy & Premiums Operational
90 days ago
99.96 % uptime
Today
Account Enquiry Operational
90 days ago
99.9 % uptime
Today
Insurance Portal Operational
90 days ago
100.0 % uptime
Today
Premium Tracker Operational
90 days ago
100.0 % uptime
Today
KnowledgeBase Operational
MWL Operational
PoSH (CASA) Operational
PbS Online Operational
eAccounts/PbS Operational
Itemised Billing Operational
Outward Reinsurance Operational
90 days ago
99.84 % uptime
Today
LORS (CASA) Operational
90 days ago
99.84 % uptime
Today
Messaging Gateways Operational
90 days ago
100.0 % uptime
Today
XAG Operational
90 days ago
100.0 % uptime
Today
XDH / XFG Operational
90 days ago
100.0 % uptime
Today
Batch Messaging Operational
90 days ago
99.95 % uptime
Today
LIMCLM Operational
90 days ago
99.72 % uptime
Today
LORS EDI Operational
90 days ago
99.9 % uptime
Today
BSM Operational
IPC BSM Operational
USM Operational
90 days ago
100.0 % uptime
Today
MCM Operational
90 days ago
100.0 % uptime
Today
SCM Operational
90 days ago
100.0 % uptime
Today
DSIGN Operational
90 days ago
100.0 % uptime
Today
ESA Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) Operational
Qlikview (Reports) Operational
CRS (Online) Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) Operational
ECF Reporting Operational
Other DS Reports Operational
Velonetic Internal Systems Operational
XCS CLASS Operational
APIX Operational
LIDS Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Multiple Applications Sep 6, 2026 10:00 - Sep 7, 2026 03:00 BST

Velonetic would like to inform our customers that we will be performing important system maintenance this Sunday 06 September, therefore many of our systems will be unavailable on Sunday 06 Sept 10:00 - Monday 07 Sept 03:00.

Please see the selected components for the applications / services affected.
Posted on Sep 02, 2026 - 16:15 BST
Sep 3, 2026

No incidents reported today.

Sep 2, 2026
Application Issue - Insurance Portal & Premium Tracker
Resolved - This incident is now fully resolved and the services are functioning as expected.

We will continue to monitor the services closely and work on Root Cause Analysis to identify the corrective actions needed to avoid a recurrence.

Velonetic apologises for the inconvenience and the impact caused to our customers operations.
Sep 2, 10:37 BST
Monitoring - At 10:15 today, Velonetic identified an issue with the Insurance Portal application, which was impacting both Internal & External access to the Insurance Portal and Premium Tracker.

Our Support Teams investigated quickly and have already taken corrective action to recover the service.

We are closely monitoring the services and will continue working on the root cause analysis and any further corrective actions will be implemented through the Problem Management process.

Velonetic apologises for the inconvenience and the impact being caused to our customers operations.
Sep 1, 10:39 BST
Sep 1, 2026
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

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