Service Updates

All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Repository Operational
90 days ago
99.98 % uptime
Today
IMR Operational
90 days ago
99.96 % uptime
Today
DRI Upload Operational
90 days ago
99.99 % uptime
Today
DRI Download Operational
DRI Search Operational
DRI Notify Operational
Outbound DRI Operational
Claims Operational
90 days ago
99.99 % uptime
Today
CLASS (CASA) Operational
90 days ago
100.0 % uptime
Today
DMS Operational
90 days ago
99.99 % uptime
Today
CAS (ECF2) Operational
90 days ago
99.98 % uptime
Today
DFV (ECF2) Operational
90 days ago
99.98 % uptime
Today
CWS (ECF2) Operational
90 days ago
100.0 % uptime
Today
CAA (ECF2) Operational
CWT Operational
90 days ago
100.0 % uptime
Today
Writeback - Claim Notify Operational
Writeback - Claim Retrieve Operational
Writeback - Claim Respond Operational
LISS Operational
Policy & Premiums Operational
90 days ago
100.0 % uptime
Today
Account Enquiry Operational
90 days ago
100.0 % uptime
Today
Insurance Portal Operational
90 days ago
100.0 % uptime
Today
Premium Tracker Operational
90 days ago
100.0 % uptime
Today
KnowledgeBase Operational
MWL Operational
PoSH (CASA) Operational
PbS Online Operational
eAccounts/PbS Operational
Itemised Billing Operational
Outward Reinsurance Operational
90 days ago
100.0 % uptime
Today
LORS (CASA) Operational
90 days ago
100.0 % uptime
Today
Messaging Gateways Operational
90 days ago
100.0 % uptime
Today
XAG Operational
90 days ago
100.0 % uptime
Today
XDH / XFG Operational
90 days ago
100.0 % uptime
Today
Batch Messaging Operational
90 days ago
100.0 % uptime
Today
LIMCLM Operational
90 days ago
100.0 % uptime
Today
LORS EDI Operational
90 days ago
100.0 % uptime
Today
BSM Operational
IPC BSM Operational
USM Operational
90 days ago
100.0 % uptime
Today
MCM Operational
90 days ago
100.0 % uptime
Today
SCM Operational
90 days ago
100.0 % uptime
Today
DSIGN Operational
90 days ago
100.0 % uptime
Today
ESA Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) Operational
Qlikview (Reports) Operational
CRS (Online) Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) Operational
ECF Reporting Operational
Other DS Reports Operational
Xchanging Internal Systems Operational
XCS CLASS Operational
APIX Operational
LIDS Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP Operational
LLOYD’S SYSTEMS RE-SET Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 31, 2026

No incidents reported today.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
London Market Application Issue - IMR
Resolved - The incident is now fully resolved and the services are functioning as expected.

We will continue to monitor the services closely and work on Root Cause Analysis to identify the corrective actions needed to avoid a recurrence.

DXC apologises for the inconvenience and the impact caused to our customers operations.
Mar 24, 16:34 GMT
Monitoring - Services have now been restored, and the applications are fully available. We are closely monitoring the services now and will continue working on the root cause analysis and any corrective actions will be implemented through the Problem Management process.

DXC apologises for the inconvenience and the impact caused to our customers operations.
Mar 23, 16:51 GMT
Investigating - DXC has identified an issue with the IMR application, which is impacting both Internal & External login to the IMR. This also impacts several other services including DRI, ECF2, DMS and Writeback.

Our Support Teams are taking priority action to investigate and fix - we will provide an estimate for full-service restoration as soon as possible.

Our next update will be issued no later than 17:30 hrs.

DXC apologises for the inconvenience and the impact being caused to our customers operations.
Mar 23, 16:25 GMT
Mar 23, 2026
London Market - System Maintenance - Multiple Systems
Completed - The scheduled maintenance has been completed.
Mar 23, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 GMT
Scheduled - DXC would like to inform our customers that we will be performing important system maintenance and upgrades over the weekend of 21/22 March, therefore many of our systems will be unavailable from Saturday 21 March 02:00 - Monday 23 March 00:00.

Please see the selected components for the applications / services affected.
Mar 12, 16:19 GMT
Mar 22, 2026

No incidents reported.

Mar 21, 2026
Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

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