All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Repository Operational
IMR Operational
DRI Upload Operational
DRI Download Operational
DRI Search Operational
DRI Notify Operational
Outbound DRI Operational
Claims Operational
CLASS (CASA) Operational
DMS Operational
CAS (ECF2) Operational
DFV (ECF2) Operational
CWS (ECF2) Operational
CAA (ECF2) Operational
CWT Operational
Writeback - Claim Notify Operational
Writeback - Claim Retrieve Operational
Writeback - Claim Respond Operational
LISS Operational
Policy & Premiums Operational
Account Enquiry Operational
Insurance Portal Operational
Premium Tracker Operational
KnowledgeBase Operational
MWL Operational
PoSH (CASA) Operational
PbS Online Operational
eAccounts/PbS Operational
Itemised Billing Operational
Outward Reinsurance Operational
LORS (CASA) Operational
Messaging Gateways Operational
XAG Operational
XDH / XFG Operational
Batch Messaging Operational
LIMCLM Operational
LORS EDI Operational
BSM Operational
IPC BSM Operational
USM Operational
MCM Operational
SCM Operational
DSIGN Operational
ESA Operational
Company Settlement (LIPS) Operational
ACCORD4ALL Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) Operational
Qlikview (Reports) Operational
CRS (Online) Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) Operational
ECF Reporting Operational
Other DS Reports Operational
Velonetic Internal Systems Operational
XCS CLASS Operational
APIX Operational
LIDS Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Azure Stack Service Failback - Impact to XAG, XDH and DFV services
Completed - The scheduled maintenance has been completed.
Oct 24, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 02:00 BST
Scheduled - Following the planned maintenance of the Azure Stack in the Primary Data Centre, Velonetic will be failing over the XAG, XDH (back-end only) messaging services and DFV applications back to the Primary Data Centre on Saturday 24 October 2026.

Impact to customers
The XAG, XDH and DFV services will be unavailable between 02:00 – 16:00 on Saturday 24 October 2026.

Reminder
Please ensure that the XAG Primary & DR IP Addresses are present in any Whitelisting you have enabled in your network security.

Primary DC - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers. Primary DC - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Secondary DC (DR) (Current Production) - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers. Secondary DC (DR) (Current Production) - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Should you have any questions regarding this communication, please email the Velonetic Service Centre service.centre@dxc.com or call 0870 380 0830.
Oct 9, 08:58 BST

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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