Service Updates

All Systems Operational

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DXC Velonetic StatusPage

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Uptime over the past 90 days. View historical uptime.
Repository Operational
90 days ago
99.95 % uptime
Today
IMR Operational
90 days ago
99.97 % uptime
Today
DRI Upload Operational
90 days ago
99.92 % uptime
Today
DRI Download Operational
DRI Search Operational
DRI Notify Operational
Outbound DRI Operational
Claims Operational
90 days ago
99.95 % uptime
Today
CLASS (CASA) Operational
90 days ago
100.0 % uptime
Today
DMS Operational
90 days ago
99.92 % uptime
Today
CAS (ECF2) Operational
90 days ago
99.92 % uptime
Today
DFV (ECF2) Operational
90 days ago
100.0 % uptime
Today
CWS (ECF2) Operational
90 days ago
99.92 % uptime
Today
CAA (ECF2) Operational
CWT Operational
90 days ago
99.92 % uptime
Today
Writeback - Claim Notify Operational
Writeback - Claim Retrieve Operational
Writeback - Claim Respond Operational
LISS Operational
Policy & Premiums Operational
90 days ago
100.0 % uptime
Today
Account Enquiry Operational
90 days ago
100.0 % uptime
Today
Insurance Portal Operational
90 days ago
100.0 % uptime
Today
Premium Tracker Operational
90 days ago
100.0 % uptime
Today
KnowledgeBase Operational
MWL Operational
PoSH (CASA) Operational
PbS Online Operational
eAccounts/PbS Operational
Itemised Billing Operational
Outward Reinsurance Operational
90 days ago
100.0 % uptime
Today
LORS (CASA) Operational
90 days ago
100.0 % uptime
Today
Messaging Gateways Operational
90 days ago
100.0 % uptime
Today
XAG Operational
90 days ago
100.0 % uptime
Today
XDH / XFG Operational
90 days ago
100.0 % uptime
Today
Batch Messaging Operational
90 days ago
100.0 % uptime
Today
LIMCLM Operational
90 days ago
100.0 % uptime
Today
LORS EDI Operational
90 days ago
100.0 % uptime
Today
BSM Operational
IPC BSM Operational
USM Operational
90 days ago
100.0 % uptime
Today
MCM Operational
90 days ago
100.0 % uptime
Today
SCM Operational
90 days ago
100.0 % uptime
Today
DSIGN Operational
90 days ago
100.0 % uptime
Today
ESA Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) Operational
Qlikview (Reports) Operational
CRS (Online) Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) Operational
ECF Reporting Operational
Other DS Reports Operational
Xchanging Internal Systems Operational
XCS CLASS Operational
APIX Operational
LIDS Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP Operational
LLOYD’S SYSTEMS RE-SET Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

London Market - System Maintenance - Multiple Systems Jan 22, 2026 20:00-22:00 GMT

Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 10:59 GMT
Scheduled - DXC would like to inform our customers that we will be performing important system maintenance on 22 January, therefore some of our systems will be unavailable from Thursday 22 January 20:00 - 22:00.

Please see the selected components for the applications / services affected.
Jan 09, 2026 - 10:56 GMT

Azure Stack Service Failover for Upgrade - Impact to XAG, XDH and DFV services Jan 24, 2026 02:00-16:00 GMT

Please be advised of a planned upgrade to DXC’s Azure Stack in the Primary Data Centre. As part of the change DXC will be failing over the XAG, XDH (back-end only) messaging services and DFV applications to the Secondary Data Centre on Saturday 24 January 2026. The applications will remain live in the Secondary Data Centre for the duration of the upgrade process.

Services will be brought back to the Primary Data Centre on Saturday 14 March 2026.

Impact to customers
The XAG, XDH and DFV services will be unavailable between 02:00 – 16:00 on Saturday 24 January 2026.

Reminder
Please ensure that the XAG DR IP Address is present in any Whitelisting you have enabled in your network security.

Primary DC (Current Production) - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers.
Primary DC (Current Production) - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Secondary DC (DR) Will be live from 16.00 Saturday 24 Jan 2026 – 16:00 Saturday 14 Mar 2026 - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers.
Secondary DC (DR) Will be live from 16.00 Saturday 24 Jan 2026 – 16:00 Saturday 14 Mar 2026 - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Should you have any questions regarding this communication, please email the DXC Service Centre service.centre@dxc.com or call 0870 380 0830.
Posted on Jan 09, 2026 - 10:47 GMT

London Market - System Maintenance - Multiple Systems Jan 29, 2026 20:00-22:00 GMT

DXC would like to inform our customers that we will be performing important system maintenance on 29 January, therefore some of our systems will be unavailable from Thursday 29 January 20:00 - 22:00.

Please see the selected components for the applications / services affected.
Posted on Jan 09, 2026 - 11:00 GMT
Jan 19, 2026

No incidents reported today.

Jan 18, 2026
London Market - System Maintenance - Multiple Systems
Completed - The scheduled maintenance has been completed.
Jan 18, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 16:00 GMT
Scheduled - DXC would like to inform our customers that we will be performing important system maintenance this weekend 17/18 January, therefore many of our systems will be unavailable from Saturday 17 January 16:00 - Sunday 18 January 04:00.

Please see the selected components for the applications / services affected.
Jan 15, 16:06 GMT
Jan 17, 2026
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

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