All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Repository Operational
90 days ago
99.94 % uptime
Today
IMR Operational
90 days ago
99.91 % uptime
Today
DRI Upload Operational
90 days ago
99.98 % uptime
Today
DRI Download Operational
DRI Search Operational
DRI Notify Operational
Outbound DRI Operational
Claims Operational
90 days ago
99.88 % uptime
Today
CLASS (CASA) Operational
90 days ago
99.84 % uptime
Today
DMS Operational
90 days ago
99.87 % uptime
Today
CAS (ECF2) Operational
90 days ago
99.88 % uptime
Today
DFV (ECF2) Operational
90 days ago
100.0 % uptime
Today
CWS (ECF2) Operational
90 days ago
99.99 % uptime
Today
CAA (ECF2) Operational
CWT Operational
90 days ago
99.72 % uptime
Today
Writeback - Claim Notify Operational
Writeback - Claim Retrieve Operational
Writeback - Claim Respond Operational
LISS Operational
Policy & Premiums Operational
90 days ago
99.96 % uptime
Today
Account Enquiry Operational
90 days ago
99.9 % uptime
Today
Insurance Portal Operational
90 days ago
100.0 % uptime
Today
Premium Tracker Operational
90 days ago
100.0 % uptime
Today
KnowledgeBase Operational
MWL Operational
PoSH (CASA) Operational
PbS Online Operational
eAccounts/PbS Operational
Itemised Billing Operational
Outward Reinsurance Operational
90 days ago
99.84 % uptime
Today
LORS (CASA) Operational
90 days ago
99.84 % uptime
Today
Messaging Gateways Operational
90 days ago
100.0 % uptime
Today
XAG Operational
90 days ago
100.0 % uptime
Today
XDH / XFG Operational
90 days ago
100.0 % uptime
Today
Batch Messaging Operational
90 days ago
99.95 % uptime
Today
LIMCLM Operational
90 days ago
99.72 % uptime
Today
LORS EDI Operational
90 days ago
99.9 % uptime
Today
BSM Operational
IPC BSM Operational
USM Operational
90 days ago
100.0 % uptime
Today
MCM Operational
90 days ago
100.0 % uptime
Today
SCM Operational
90 days ago
100.0 % uptime
Today
DSIGN Operational
90 days ago
100.0 % uptime
Today
ESA Operational
90 days ago
100.0 % uptime
Today
Company Settlement (LIPS) Operational
90 days ago
100.0 % uptime
Today
ACCORD4ALL Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) Operational
Qlikview (Reports) Operational
CRS (Online) Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) Operational
ECF Reporting Operational
Other DS Reports Operational
Velonetic Internal Systems Operational
XCS CLASS Operational
APIX Operational
LIDS Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

London Market - Application issue - CASA (CLASS, LORS & delinked releases)
Resolved - This incident is now fully resolved and the services are functioning as expected.

We will continue to monitor the services closely and work on Root Cause Analysis to identify the corrective actions needed to avoid a recurrence.

DXC apologises for the inconvenience and the impact caused to our customers operations.
Jul 28, 15:06 BST
Monitoring - The issue with CASA has now been resolved and services are fully available.

We are closely monitoring the service and will continue working on the root cause analysis. Any corrective actions will be implemented through the Problem Management process.

DXC apologises for the inconvenience and the impact caused to our customers operations.
Jul 27, 12:13 BST
Update - We are continuing to investigate this issue with our CASA application, which is currently unavailable to some external customers, this is impacting access to both the CLASS, LORS and delinked releases.

Our Support Teams are taking priority action to investigate and fix - we will provide an estimate for full-service restoration as soon possible.

Our next update will be issued no later than 13:00 hrs.

DXC apologises for the inconvenience and the impact being caused to our customers operations.
Jul 27, 11:57 BST
Investigating - We are currently investigating an issue with our CASA application, which is currently unavailable to external customers, this is impacting access to both the CLASS, LORS and delinked releases.

Our Support Teams are taking priority action to investigate and fix - we will provide an estimate for full-service restoration as soon possible.

Our next update will be issued no later than 12:00 hrs.

DXC apologises for the inconvenience and the impact being caused to our customers operations.
Jul 27, 10:51 BST

Jul 27, 2026

London Market - Application issue - Mainframe services: LIMCLM & CWT message delivery
Resolved - This incident is now fully resolved and the services are functioning as expected.

We will continue to monitor the services closely and work on Root Cause Analysis to identify the corrective actions needed to avoid a recurrence.

DXC apologises for the inconvenience and the impact caused to our customers operations.
Jul 27, 12:43 BST
Monitoring - The issue with the Mainframe database and affected applications has now been resolved and all services are back up and running. We are currently reviewing the message backlog and preparing for this evening's end of day processing.

We are closely monitoring the services and will continue working on the root cause analysis and any corrective actions will be implemented through the Problem Management process.

DXC apologises for the inconvenience and the impact caused to our customers operations.
Jul 9, 19:02 BST
Update - The team are still working through the service restart and are carrying out the system checks, so far this looks to be successful and we are expecting to fully recover all services prior to this evening's end of day processing which is planned to start as normal at 20:00.

Our next update will be issued no later than 20:30

DXC apologises for the inconvenience and the impact being caused to customers operations.
Jul 9, 18:36 BST
Identified - Due to the ongoing service issue today, we have taken the decision to bring the service down earlier than we had hoped this evening to protect data integrity and the service. Therefore the services identified will be unavailable with immediate effect during a system restart, which is expected to take around 1.5 Hours.

Our next update will be issued no later than 18:30

DXC apologises for the inconvenience and the impact being caused to customers operations.
Jul 9, 17:00 BST
Update - Our teams are still working with IBM to resolve this issue and resume normal service as quickly as possible, the LIMCLM (Claims batch) and CWT (Claims Workflow Triggers) message delivery continues to be impacted.

Our next update will be issued no later than 17:30

DXC apologises for the inconvenience and the impact being caused to customers operations.
Jul 9, 14:54 BST
Investigating - DXC has identified a backend connectivity issue with the Mainframe which is impacting several related services, including the LIMCLM (Claims batch) and CWT (Claims Workflow Triggers) message delivery.

Our Support Teams are taking priority action to investigate and fix - we will provide an estimate for full-service restoration as soon as possible.

Our next update will be issued no later than 15:00

DXC apologises for the inconvenience and the impact being caused to our customers operations.
Jul 9, 13:02 BST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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