All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Repository Operational
IMR Operational
DRI Upload Operational
DRI Download Operational
DRI Search Operational
DRI Notify Operational
Outbound DRI Operational
Claims Operational
CLASS (CASA) Operational
DMS Operational
CAS (ECF2) Operational
DFV (ECF2) Operational
CWS (ECF2) Operational
CAA (ECF2) Operational
CWT Operational
Writeback - Claim Notify Operational
Writeback - Claim Retrieve Operational
Writeback - Claim Respond Operational
LISS Operational
Policy & Premiums Operational
Account Enquiry Operational
Insurance Portal Operational
Premium Tracker Operational
KnowledgeBase Operational
MWL Operational
PoSH (CASA) Operational
PbS Online Operational
eAccounts/PbS Operational
Itemised Billing Operational
Outward Reinsurance Operational
LORS (CASA) Operational
Messaging Gateways Operational
XAG Operational
XDH / XFG Operational
Batch Messaging Operational
LIMCLM Operational
LORS EDI Operational
BSM Operational
IPC BSM Operational
USM Operational
MCM Operational
SCM Operational
DSIGN Operational
ESA Operational
Company Settlement (LIPS) Operational
ACCORD4ALL Operational
Scheme Canada Operational
Data Services Operational
Qlikview (Online) Operational
Qlikview (Reports) Operational
CRS (Online) Operational
CRS (Reports) Operational
Infoview (Xchanging Reports Portal) Operational
ECF Reporting Operational
Other DS Reports Operational
Velonetic Internal Systems Operational
XCS CLASS Operational
APIX Operational
LIDS Operational
XCS Workflow Operational
XIS Workflow Operational
PAS Workflow Operational
Robotics Operational
XOMP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 9, 2026

Application Issue - IMR & associated applications
Resolved - This incident is now fully resolved and the services are functioning as expected.

We will continue to monitor the services closely and work on Root Cause Analysis to identify the corrective actions needed to avoid a recurrence.

Velonetic apologises for the inconvenience and the impact caused to our customers operations.
Nov 9, 10:11 GMT
Monitoring - The issue with the IMR service has now been resolved, and all associated services are operating normally.

We are closely monitoring the services and will continue working on the root cause analysis and any corrective actions will be implemented through the Problem Management process.

Velonetic apologises for the inconvenience and the impact caused to our customers operations.
Nov 4, 15:51 GMT
Investigating - Velonetic has identified an issue with the IMR application, which is impacting both Internal & External login to the IMR. This is also impacting several other services including DRI, ECF2, DFV, DMS and Writeback.

The relevant teams are actively investigating the issue and working to restore normal service as quickly as possible.

Our next update will be issued no later than 16:25 hrs.

Velonetic apologises for the inconvenience and the impact being caused to our customers operations.
Nov 4, 15:22 GMT

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

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