Scheduled
DXC Disaster Recovery Test: Saturday 15 – Sunday 16 November 2025, and invitation to participate in
testing
This Market Communication is to advise that a DXC Disaster Recovery Test is scheduled for Saturday 15 -
Sunday 16 November 2025.
During the test, all production systems will be unavailable for processing live work. Any processing
performed during the test window will not be present when production services resume. This includes
CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS, XIS & XCS Workflow, PAS Workflow,
CWT/CWS (Claims Workflow Services/Triggers), CDW (Claims Data Warehouse), APIX, PbS Query Portal,
Qlikview (Reporting), XOMP (MTBCs), Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service
bus), Messaging Gateways, and the UAT and Training environments.
The Saturday 15 November 2025 production batch, message distribution services and data delivery will be
moved forward to Friday 14 November 2025. It is expected that all messages will be dispatched, or be
available for collection, up until 4am GMT on Saturday 15 November 2025. Processing services will resume
by 7am GMT on Monday 17 November 2025.
Invitation to participate
DXC would like to invite carriers, brokers, market associations and managing agents to participate. Please
email Velonetic.OpRes@dxc.com by Tuesday 28 October 2025 if you would like to participate, or if you
have any questions about this communication.
Paul Bocking
Business Resilience Team,
Velonetic
Posted Oct 15, 2025 - 09:49 BST
This scheduled maintenance affects: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond, LISS), Policy & Premiums (Account Enquiry, Insurance Portal, Premium Tracker, KnowledgeBase, MWL, PoSH (CASA), PbS Online, eAccounts/PbS, Itemised Billing), Outward Reinsurance (LORS (CASA)), Messaging Gateways (XAG, XDH / XFG), Batch Messaging (LIMCLM, LORS EDI), Data Services (Qlikview (Online), Qlikview (Reports), CRS (Online), CRS (Reports), Infoview (Xchanging Reports Portal), ECF Reporting, Other DS Reports), and Xchanging Internal Systems (XCS CLASS, APIX, LIDS, XCS Workflow, XIS Workflow, PAS Workflow, Robotics, XOMP).