Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2025 - 02:00 BST
Scheduled
Please be advised of a planned upgrade to DXC’s Azure Stack in the Primary Data Centre. As part of the change DXC will be failing over the XAG, XDH messaging services and DFV applications to the Secondary Data Centre on Sunday 15 June 2025. The applications will remain live in the Secondary Data Centre for the duration of the upgrade process.
Impact to customers The XAG, XDH and DFV services will be unavailable between 02:00 – 16:00 on Sunday 15 June 2025 while the services are moved to the secondary Data Centre.
Reminder Please ensure that the XAG DR IP Address is present in any Whitelisting you have enabled in your network security.
Primary DC (Current Production) - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers. - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Secondary DC (DR) Will be live from 16.00 Sunday 15 June 2025 - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers. - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Should you have any questions regarding this communication, please email the DXC Service Centre service.centre@dxc.com or call 0870 380 0830.