London Market - System Maintenance - Multiple Systems

Scheduled for Nov 22, 04:00 GMT - Nov 23, 20:00 GMT

Scheduled

DXC would like to inform our customers that we will be performing important system maintenance over the weekend of 22/23 November, therefore many of our systems will be unavailable from Saturday 22 November 04:00 - Sunday 23 November 20:00. Please see the selected components for the applications / services affected.

The Saturday 22 November 2025 production batch, message distribution services and data delivery will be moved forward to Friday 21 November 2025. It is expected that all messages will be dispatched, or be available for collection, up until 04:00 GMT on Saturday 22 November 2025. Processing services will resume by 07:00 GMT on Monday 24 November 2025.

Posted Nov 11, 2025 - 12:16 GMT

This scheduled maintenance affects: Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond), Policy & Premiums (Account Enquiry, PoSH (CASA), PbS Online), Outward Reinsurance (LORS (CASA)), Batch Messaging (LIMCLM, LORS EDI), and Xchanging Internal Systems (XCS CLASS, APIX, LIDS).