Market production service availability Friday 8 to Monday 11 December 2023
Completed
The scheduled maintenance has been completed.
Posted Dec 11, 2023 - 01:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 08, 2023 - 20:00 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Dec 08, 2023 - 08:48 GMT
Scheduled
We would like to inform our customers that user access to premium and claim processing systems will be unavailable from 20:00 on Friday 8 December until 01:00 on Monday 11 December.
To ensure completion of processing activities, the end of day batch will take place on Friday 8 December. This will mean customer messages will be delivered, or available to collect from the Xchanging File Gateway (XFG), the following morning on Saturday 9 December.
Any submissions received after 20:00 on Friday 08 December will be queued and processed when systems become available from 01:00 on Monday 11 December.
Posted Nov 24, 2023 - 12:56 GMT
This scheduled maintenance affected: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond), Policy & Premiums (Account Enquiry, Insurance Portal, Premium Tracker, KnowledgeBase, PoSH (CASA), PbS Online, eAccounts/PbS, Itemised Billing), Outward Reinsurance (LORS (CASA)), Messaging Gateways (XAG), Batch Messaging (LIMCLM, LORS EDI), and Xchanging Internal Systems (XCS CLASS, LIDS).