London Market - Azure Stack Service Failback - Impact to XAG, XDH and DFV services
Scheduled Maintenance Report for DXC Velonetic - Systems
Completed
This weekend's failback of Azure Stack services (XAG, XDH and DFV) has been postponed pending further vendor recommendations. A new date will be advised in the coming days.

These applications will therefore be fully available this weekend.
Posted Aug 16, 2024 - 15:32 BST
Scheduled
Following the remediation of the Azure Stack in the Primary Data Centre, DXC will be failing over the XAG, XDH (back-end only) messaging services and DFV applications back to the Primary Data Centre on Saturday 17 August 2024.

Impact to customers
The XAG, XDH and DFV services will be unavailable between 01:00 – 16:00 on Saturday 17 August.

Reminder
Please ensure that the XAG Primary & DR IP Addresses are present in any Whitelisting you have enabled in your network security.

Primary DC - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers.
Primary DC - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Secondary DC (DR) (Current Production) - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers.
Secondary DC (DR) (Current Production) - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)

Should you have any questions regarding this communication, please email the DXC Service Centre service.centre@dxc.com or call 0870 380 0830.
Posted Jul 24, 2024 - 09:11 BST
This scheduled maintenance affected: Messaging Gateways (XAG, XDH / XFG), Repository (DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), and Claims (DFV (ECF2), Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond).