Scheduled
This Market Communication is to advise that a DXC Disaster Recovery Test is scheduled for Saturday 17 - Sunday 18 May 2025.
During the test, all production systems will be unavailable for processing live work. Any processing performed during the test window will not be present when production services resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS, XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), CDW (Claims Data Warehouse), APIX, PbS Query Portal, Qlikview (Reporting), XOMP (MTBCs), Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service bus), Messaging Gateways, and the UAT and training environments.
The Saturday 17 May 2025 production batch, message distribution services, and data delivery will be moved forward to Friday 16 May 2025. It is expected that all messages will be dispatched, or be available for collection, up until 4am BST on Saturday 17 May 2025. Processing services will resume by 7am BST on Monday 19 May 2025.
Please email Velonetic.OpRes@dxc.com if you have any questions about this communication.
Paul Bocking
Business Resilience Team,
Velonetic
Posted Apr 17, 2025 - 13:12 BST
This scheduled maintenance affects: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond, LISS), Policy & Premiums (Account Enquiry, Insurance Portal, Premium Tracker, KnowledgeBase, MWL, PoSH (CASA), PbS Online, eAccounts/PbS, Itemised Billing), Outward Reinsurance (LORS (CASA)), Messaging Gateways (XAG, XDH / XFG), Batch Messaging (LIMCLM, LORS EDI, BSM, IPC BSM, USM, MCM, SCM, DSIGN, ESA, Company Settlement (LIPS), ACCORD4ALL, Scheme Canada), Data Services (Qlikview (Online), Qlikview (Reports), CRS (Online), CRS (Reports), Infoview (Xchanging Reports Portal), ECF Reporting, Other DS Reports), and Xchanging Internal Systems (XCS CLASS, APIX, LIDS, XCS Workflow, XIS Workflow, PAS Workflow, Robotics, XOMP).