London Market - System Maintenance - IMR - Also impacting XAG, DRI, Writeback, CAS, DFV and DMS services
Scheduled Maintenance Report for DXC Velonetic - Systems
Completed
The scheduled maintenance has been completed.
Posted Aug 11, 2024 - 23:30 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 10, 2024 - 02:00 BST
Scheduled
DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 10th August 02:00 - Sunday 11th August 23:30.
Posted Jul 24, 2024 - 08:51 BST
This scheduled maintenance affected: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Messaging Gateways (XAG), and Claims (DMS, CAS (ECF2), DFV (ECF2), Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond).
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