London Market - System Maintenance - IMR - Also impacting XAG, DRI, Writeback, CAS, DFV and DMS services

Scheduled for Jun 20, 01:00 BST - Jun 21, 23:00 BST

Scheduled

DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 20 June 01:00 - Sunday 21 June 23:00.

Posted Jun 10, 2026 - 09:07 BST

This scheduled maintenance affects: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Messaging Gateways (XAG), and Claims (DMS, CAS (ECF2), DFV (ECF2), CAA (ECF2), Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond).