London Market – System Maintenance – XAG Gateway, Writeback and DRI Services
Scheduled Maintenance Report for DXC Velonetic - Systems
Completed
The scheduled maintenance has been completed.
Posted Oct 25, 2023 - 20:02 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 25, 2023 - 19:00 BST
Scheduled
We have identified an issue with the Acord4All service that requires urgent maintenance to the XAG Gateway, this work is planned for tonight from 19:00. Therefore, the XAG gateway, Writeback, and DRI services will be unavailable from 19:00 until 20:00 tonight (25 October).

During this maintenance period, customers will be unable to connect to the XAG gateway to submit new messages and there will be no outgoing messages from Writeback and DRI.
Posted Oct 25, 2023 - 14:00 BST
This scheduled maintenance affected: Messaging Gateways (XAG), Repository (DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), and Claims (Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond).