Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2024 - 02:01 GMT
Scheduled
Following the successful upgrade to DXC’s Azure Stack in the Primary Data Centre DXC will be failing over the XAG, XDH (back-end only) messaging services and DFV applications back to the Primary Data Centre on Saturday 27 January 2024. These applications have been running without issue in the Secondary Data Centre for the duration of the upgrade process and holiday period.
Impact to customers The XAG, XDH and DFV services will be unavailable between 02:00 – 16:00 on Saturday 27 January.
Reminder Please ensure that the XAG Primary & DR IP Addresses are present in any Whitelisting you have enabled in your network security.
Primary DC (Current Production) - XAG Source IP Address 159.101.236.3 # This is the address from which XAG is sending data back to customers. Primary DC (Current Production) - XAG Destination IP Address 159.101.237.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Secondary DC (DR) - XAG Source IP Address 159.101.240.3 # This is the address from which XAG is sending data back to customers. Secondary DC (DR) - XAG Destination IP Address 159.101.241.41 # This is the target IP address that customers connect to when accessing the system: (https://xag.xchanging.com/wcl/inbox/dri.aspx)
Should you have any questions regarding this communication, please email the DXC Service Centre service.centre@dxc.com or call 0870 380 0830.