London Market - Disaster Recovery Test: Saturday 16 – Sunday 17 November 2024
Completed
The scheduled maintenance has been completed.
Posted Nov 17, 2024 - 21:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2024 - 20:00 GMT
Scheduled
DXC Disaster Recovery Test: Saturday 16 – Sunday 17 November 2024, and request
to participate in testing
This is to advise that a DXC Disaster Recovery Test is scheduled
for Saturday 16 - Sunday 17 November 2024.
During the test, all production systems will be unavailable for processing live work. Any
processing performed during the test window will not be present when production services
resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS,
XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), CDW
(Claims Data Warehouse), APIX, PbS Query Portal, Qlikview (Reporting), XOMP (MTBCs),
Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service bus), Messaging Gateways,
and the UAT and training environments.
Saturday 16 November 2024 production batch, message distribution services, and data
delivery will be moved forward to Friday 15 November 2024. It is expected that all messages
will be dispatched, or available for collection up until 4am GMT on Saturday 16 November
2024. Processing services will resume by 7am GMT on Monday 18 November 2024.
Invitation to participate
DXC would like to invite carriers, brokers, market associations, and managing agents to
participate. Please email pbocking@dxc.com or call +44 (0)7711 212402 by Tuesday 29
October 2024 if you would like to participate, or if you have any questions about this
communication.
Posted Oct 15, 2024 - 10:48 BST
This scheduled maintenance affected: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond, LISS), Policy & Premiums (Account Enquiry, Insurance Portal, Premium Tracker, KnowledgeBase, MWL, PoSH (CASA), PbS Online, eAccounts/PbS, Itemised Billing), Outward Reinsurance (LORS (CASA)), Messaging Gateways (XAG, XDH / XFG), Batch Messaging (LIMCLM, LORS EDI), Data Services (Qlikview (Online), Qlikview (Reports), CRS (Online), CRS (Reports), Infoview (Xchanging Reports Portal), ECF Reporting, Other DS Reports), and Xchanging Internal Systems (XCS CLASS, APIX, LIDS, XCS Workflow, XIS Workflow, PAS Workflow, Robotics, XOMP).