London Market - System Maintenance - IMR - Also impacting XAG, DRI, Writeback, CAS, DFV and DMS services

Scheduled Maintenance Report for DXC Velonetic - Systems

Completed

The scheduled maintenance has been completed.

Posted May 11, 2024 - 08:17 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 11, 2024 - 02:00 BST

Scheduled

DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 11th May 02:00 - Sunday 12th May 23:30.

Posted Mar 01, 2024 - 14:10 GMT

This scheduled maintenance affected: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Messaging Gateways (XAG), and Claims (DMS, CAS (ECF2), DFV (ECF2), Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond).