London Market - Disaster Recovery Test - October 2023
Scheduled Maintenance Report for DXC Velonetic - Systems
Completed
The scheduled maintenance has been completed.
Posted Oct 15, 2023 - 19:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 13, 2023 - 20:01 BST
Scheduled
The DXC Disaster Recovery Exercise is scheduled for the weekend of Saturday 14 to Sunday 15 October 2023.

DXC would like to invite carriers, brokers, market associations, and managing agents to participate, especially as issues were experienced with market testing of ECF2, DFV and DMS in our July 2023 test.

During the test, all production systems will be unavailable for processing live work. Any
processing performed during the test window will not be present when production services
resume.

The Saturday production batch, message distribution services, and data delivery will be moved
forward to Friday 13 October 2023. It is expected that all messages will be dispatched by
4am BST on Saturday 14 October 2023. The test is planned to complete on Sunday evening to allow Processing services to resume by 7am BST on Monday 16 October 2023.

Please contact Paul Bocking by email pbocking@dxc.com or call +44 (0)7711 212402 by Tuesday 3 October 2023 if you would like to participate, or if you have any questions about this planned test.
Posted Sep 21, 2023 - 09:52 BST
This scheduled maintenance affected: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond, LISS, Claims Portal, SCAS), Policy & Premiums (Account Enquiry, Insurance Portal, Premium Tracker, KnowledgeBase, MWL, PoSH (CASA), PbS Online, eAccounts/PbS, Itemised Billing), Outward Reinsurance (LORS (CASA)), Messaging Gateways (XAG, XDH / XFG), Batch Messaging (LIMCLM, LORS EDI), Data Services (Qlikview (Online), Qlikview (Reports), CRS (Online), CRS (Reports), Infoview (Xchanging Reports Portal), ECF Reporting), and Xchanging Internal Systems (XCS CLASS, APIX, LIDS, XCS Workflow, XIS Workflow, PAS Workflow, Robotics, XOMP).