Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 15, 2026 - 09:15 BST
Scheduled
Market Communication 2026/031
Notification of Velonetic Disaster Recovery Test (Saturday 17 – Sunday 18 October 2026) and invitation to participate in testing
This Market Communication is to advise that a Velonetic Disaster Recovery Test is scheduled
for Saturday 17 - Sunday 18 October 2026.
During the test, all production systems will be unavailable for processing live work. Any
processing performed during the test window will not be present when production
services resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2
(CAS), XDS, XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow
Services/Triggers), APIX, PBS Query Portal, XOMP (MTBCs), Reporting Services,
Messaging Gateways, and the UAT and training environments.
The Saturday 17 October 2026 production batch, message distribution services, and data
delivery will be moved forward to Friday 16 October 2026. It is expected that all messages
will be dispatched, or be available for collection, up until 4am BST on Saturday 17
October 2026. Processing services will resume by 7am BST on Monday 19 October 2026.
Invitation to participate
Velonetic would like to invite carriers, brokers, market associations and managing agents
to participate. Please email Velonetic.OpRes@dxc.com by Tuesday 29 September 2026 if
you would like to participate, or if you have any questions about this communication.
Paul Bocking
Business Resilience Team
Velonetic
Posted Sep 15, 2026 - 09:13 BST
This scheduled maintenance affects: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond, LISS), Policy & Premiums (Account Enquiry, Insurance Portal, Premium Tracker, KnowledgeBase, MWL, PoSH (CASA), PbS Online, eAccounts/PbS, Itemised Billing), Outward Reinsurance (LORS (CASA)), Messaging Gateways (XAG, XDH / XFG), Batch Messaging (LIMCLM, LORS EDI), Data Services (Qlikview (Online), Qlikview (Reports), CRS (Online), CRS (Reports), Infoview (Xchanging Reports Portal), ECF Reporting, Other DS Reports), and Velonetic Internal Systems (XCS CLASS, APIX, LIDS, XCS Workflow, XIS Workflow, PAS Workflow, Robotics, XOMP).