London Market - System Maintenance - IMR - Also impacting XAG, DRI, Writeback, CAS, DFV and DMS services
Scheduled Maintenance Report for DXC Velonetic - Systems
Completed
The scheduled maintenance has been completed.
Posted Mar 10, 2024 - 23:31 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2024 - 02:00 GMT
Scheduled
DXC would like to inform our customers that we need to perform important system maintenance on the IMR (Insurers' Market Repository) application.

This will also impact the functionality of the the following related applications: XAG (Xchanging Acord Gateway), DRI (Document Repository Interface), Writeback, CAS (Claim Agreement Screens), DFV (Document File Viewer) and DMS (Document Management Service) services.

Therefore the IMR system will be completely unavailable and the other related applications listed will have limited functionality between Saturday 9th March 02:00 - Sunday 10th March 23:30.
Posted Feb 22, 2024 - 13:44 GMT
This scheduled maintenance affected: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Messaging Gateways (XAG), and Claims (DMS, CAS (ECF2), DFV (ECF2), Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond).
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