London Market - Disaster Recovery Test - 20-21 April 2024
Completed
The scheduled maintenance has been completed.
Posted Apr 21, 2024 - 19:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2024 - 20:00 BST
Scheduled
The DXC Disaster Recovery Test is scheduled for Saturday 20 and Sunday 21 April 2024.
During the test, all production systems will be unavailable for processing live work. Any
processing performed during the test window will not be present when production services
resume. This includes CASA, CLASS, PoSH, LIDS, LORS, XCS CLASS, IMR, ECF2 (CAS), XDS,
XIS & XCS Workflow, PAS Workflow, CWT/CWS (Claims Workflow Services/Triggers), CDW
(Claims Data Warehouse), APIX, PbS Query Portal, Qlikview (Reporting), XOMP (MTBCs),
Genesys, SAP BODS (intra-app ETL feeds), XSB (intra-app service bus), Messaging Gateways,
and the UAT and training environments.
The Saturday production batch, message distribution services, and data delivery will be
moved forward to Friday 19 April 2024. It is expected that all messages will be dispatched, or
available for collection, by 4am BST on Saturday 20 April 2024. Processing services will
resume by 7am BST on Monday 22 April 2024.
This test affects existing processes and systems and has no impact on the activity being
undertaken by Velonetic to ensure a safe cutover to the new digital processing services from
July 2024.
Please email Paul Bocking (pbocking@dxc.com) if you have any questions about this planned test.
Posted Mar 20, 2024 - 16:50 GMT
This scheduled maintenance affected: Repository (IMR, DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (CLASS (CASA), DMS, CAS (ECF2), DFV (ECF2), CWS (ECF2), CAA (ECF2), CWT, Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond, LISS, Claims Portal, SCAS), Policy & Premiums (Account Enquiry, Insurance Portal, Premium Tracker, KnowledgeBase, MWL, PoSH (CASA), PbS Online, eAccounts/PbS, Itemised Billing), Outward Reinsurance (LORS (CASA)), Messaging Gateways (XAG, XDH / XFG), Batch Messaging (LIMCLM, LORS EDI), Data Services (Qlikview (Online), Qlikview (Reports), CRS (Online), CRS (Reports), Infoview (Xchanging Reports Portal), ECF Reporting, Other DS Reports), and Xchanging Internal Systems (XCS CLASS, APIX, LIDS, XCS Workflow, XIS Workflow, PAS Workflow, Robotics, XOMP).