XAG Incident update and maintenance
Scheduled Maintenance Report for DXC Velonetic - Systems
Completed
The scheduled maintenance has been completed.
Posted Nov 25, 2021 - 14:22 GMT
Scheduled
The final part of the remediation work to the underlying disk subsystem for XAG will take place this coming weekend and which completes the Microsoft recommended changes. Please be aware that XAG system downtime will be required as follows and we apologise for the late notice:

• Friday 12 November 2021 XAG Production From 20:00 No service available

• Saturday 13 November 2021 XAG Production All Day No service available

• Sunday 14 November 2021 XAG Production All Day No service available

Service is currently good and we have now processed the backlog of message acknowledgements from last week.

We will provide a full service update via a formal Market Communication today.
Posted Nov 12, 2021 - 10:06 GMT
This scheduled maintenance affected: Messaging Gateways (XAG), Repository (DRI Upload, DRI Download, DRI Search, DRI Notify, Outbound DRI), Claims (Writeback - Claim Notify, Writeback - Claim Retrieve, Writeback - Claim Respond), and Batch Messaging (ACCORD4ALL).
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